Frequently Asked Questions

Everything you need to know about curating your perfect home.

What is the typical delivery timeframe for furniture items?

Standard shipping for home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service.

Do you offer international shipping for LE PARFAIT products?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics network to offer international shipping in the near future.

What is your return policy for home textiles and accessories?

We offer a 30-day return window for most items in their original condition. Please note that for hygiene reasons, bedding and towels must be unopened and in their original packaging.

How can I track the status of my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.

Are your materials sustainably sourced?

At LE PARFAIT, we prioritize eco-friendly manufacturing. Our wood is FSC-certified, and we use organic textiles whenever possible to ensure high quality with a low environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.